Delivery & Returns
Postage
We offer free postage on orders over £100.
We use a Royal Mail Tracked 24 or International Tracked and Signed service for posting out our products to you.
- Postage within the UK will cost £5.50
- Postage to Europe will cost £12.50
- Postage to the Rest of the World will cost £18.50
For more information, please see:
https://www.royalmail.com/sending/uk/tracked-24
https://www.royalmail.com/sending/international/international-tracked-signed
Thanks for shopping at Daniel Bailey (Northampton) Ltd
When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or mis-described.
If you are not entirely satisfied with your purchase, we're here to help.
- Any non-personalised product can be returned for a full refund or exchange.
- If your product is personalised, we will refund your product only if there is a fault.
- You can return a product for up to 30 days from the date you purchased it.
- Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.